Dubai Municipality has recorded a new global achievement after being recognized by the “Official World Record” organization as the entity with the highest level of adoption of best practices and the greatest number of certificates confirming compliance with international standards worldwide.
This international recognition reflects the Municipality’s success in establishing an integrated corporate governance system built around excellence and sustainability, with improving the quality of life of residents and customers placed at the forefront of its strategic priorities.
The achievement is the result of continuous efforts by Dubai Municipality teams working within a flexible and agile government environment capable of keeping pace with future changes. The Municipality’s various sectors underwent comprehensive and rigorous assessments conducted by a group of international experts and inspectors.
The assessment results demonstrated the Municipality’s exceptional ability to meet the highest global standards across a wide range of vital areas, including quality management, risk management, business continuity, and innovation, as well as the advanced use of artificial intelligence technologies and sustainable digital transformation.
The value of this achievement extends beyond the number of certificates and international recognitions received by the Municipality. It also has a direct impact on the lives of individuals and the wider community. The comprehensive implementation of international standards through Dubai Municipality’s institutional excellence system has helped improve the customer experience, simplify procedures, and reduce service delivery times through smart digital solutions and the integration of artificial intelligence.
The system has also contributed to strengthening environmental sustainability and social responsibility, supporting Dubai Municipality’s efforts to advance the emirate’s vision of becoming the world’s best city in terms of quality of life and overall well-being.
His Excellency Engineer Marwan Ahmed bin Ghalita, Director General of Dubai Municipality, affirmed that this recognition reflects the wise vision of the leadership and its directives, which have made excellence a daily culture in government work. He expressed his pride in the world record, which was achieved through the dedication of the Municipality’s teams and represents a strong motivation to continue the journey of distinction and leadership in enhancing people’s quality of life and translating the leadership’s vision of keeping Dubai at the forefront.
His Excellency added: “Today, Dubai Municipality has become a globally leading entity and institution for benchmarking. We are proud to inspire organizations around the world, share our expertise, and transfer our knowledge because we believe that Dubai’s true excellence is complete when it contributes to shaping the future of government work and creates a positive impact that extends beyond its borders.”
Through this official recognition, Dubai Municipality has further strengthened its position as an international reference for knowledge exchange and the implementation of government best practices. It has also reinforced its role as an inspiring model for institutions, delegations, and international experts seeking to benefit from Dubai’s distinguished experience.
The achievement also supports Dubai’s position as a global hub for innovation and a living laboratory for developing solutions and shaping the cities of the future, further strengthening the emirate’s reputation and leadership in sustainable government work and improving quality of life.
